Privacy Policy
ViroCLEAR is committed to ensuring your privacy and security.
Our primary goal in collecting information from you is to provide a better user experience to you. We define Personal Information as information that can identify, and allow contact with the user, such as Full Name, Address, Company Name, Phone Number, E-Mail Address, and Credit Card Details.
This Privacy Policy informs you how we treat personal information you provide to us. Your continued use of our website affirms your agreement to our Privacy Policy and Terms & Conditions which may be updated without notification.
INFORMATION COLLECTED
We may collect personal information from you when you request our services through placing an order, subscribing to e-mail lists, online forms, contacting us or submitting product reviews. This information is to help us provide the requested service to you to the best of our ability.
We only collect information from you in fair and legal means to complete our services.
When you submit your personal information, you are giving us your consent for us to collect and use this data as detailed on this page. Users who register on our website may also be placed on our e-mail list for newsletters and promotions. However, users can submit a request to opt-out of this by clicking the “Unsubscribe” link at the bottom of these e-mails.
We use Cookies, a small text file, for record-keeping purposes. This is common practice amongst most websites. You can set your browser to alert you when a cookie has been detected. If your browser does not accept cookies, you may still use our website, however some functions may not work properly. Our session cookies help to keep you logged onto our site for your convenience and expire when you close out of your browser.
USE OF PERSONAL INFORMATION
We do not sell or share your personal information with 3rd parties. The information you provide to us may be used for placing/confirming/tracking orders, registration, analyzing statistics, contacting you, and delivering product information.
We may use information you provide to us such as skin profile, recent reviews, and other applicable data to help promote products that may be suitable for you. We may collect non-personal and personal information from you for our internal assessment to improve our website.
We reserve the right to exercise our own judgment in disclosing personal user information for compliance with applicable legal requests, regulation, governmental requests, or in special cases such as identity theft protection services.
Personal information may be shared with businesses that perform specialty functions such as Customer Service consultants, web host companies, credit card companies, and similar specialists; however they will only be provided information necessary to perform their functions and may not use the information for any other purpose.
When you submit feedback, comments and other information, the ownership of such information will be passed onto us to use as we see fit.
SECURITY
We strive to protect and maintain the information you provide to us. We implement industry-standard security encryption during consumer data exchanges with our website that meets the requirements of the Privacy Act. Your information is physically kept in a secure facility in Australia. We will continue to review and be kept up to date on security standards but will not be held liable for any disclosure or manipulation of information from unauthorized 3rd parties.
You are solely responsible for the security of your login credentials such as your username and password.
CONSENT
By using ViroCLEAR’s website and opting to provide us with your information, you agree to provide to this Privacy Policy. As we continue to expand our website and explore new security standards, our privacy policy can be updated sporadically so please check back regularly.
FEEDBACK
We have taken serious thought toward ensuring that your experience with us is enjoyable and informative. Our policies are intended to maintain your privacy and security. If you would like to contact us with any questions, comments, or suggestions, you can reach us at: enquires@ViroCLEAR.com.au